frequently asked questions
These are the most common questions we get asked on a regular basis. But if you don’t see yours, please just ask us!
I don’t live in Chittenden County. Is there something like this where I live?
We hope that Go! Chittenden County’s model of bringing our region’s transportation partners together to make our services and programs more accessible to the public will be replicated in other parts of the state. The availability and type of services may vary from county to county, but the goal is to provide a centralized portal for connecting people with their options. The statewide Go Vermont program features a free carpool/vanpool matching service, ridesharing tips, and other practical information on getting around.
Go! Addison County—a program of Addison County Transit Resources (ACTR)—is a Transportation Management Association (TMA) designed to reduce the reliance on driving alone – one ride at a time. An advisory group made up of members of the business community, regional and town planners as well as bike/pedestrian advocates is being established to address the needs of getting people to work via ridesharing, vanpooling, carsharing, the bus and telecommuting.
How much does it cost to take advantage of Go! Chittenden County’s services?
Nothing. At no charge to you, Go! Chittenden County partners can help solve your business’s unique transportation problems by developing a plan and connecting you with the right options to best meet your needs. Some of the services provided by our partners, however, do have associated fees, which you would be responsible for paying if you utilize them. For example, if you decide to join CarShare Vermont, you would be responsible for paying CarShare Vermont’s fee structure.
What’s the difference between carpooling and car-sharing?
Actually, there’s a big difference between the two. With carpooling, a group of at least two people (friends, co-workers, or even strangers) shares a ride to a common destination, such as a workplace. The driver of the carpool may rotate if other passengers also own vehicles and share in the driving.
With car-sharing, a much larger group of people, who are members of a specific car-sharing organization, share a fleet of vehicles that is dispersed throughout a community. The members can reserve and drive the cars for any purpose and pay driving fees according to how much they drive; fees are all inclusive of gas and insurance. The member has exclusive use of the vehicle when it is reserved and does not need to give anyone else a ride, unless they’d like to.
Is Go! Chittenden County a state program?
No, Go! Chittenden County is a partnership of both independent non-profits and public agencies, including the Vermont Agency of Transportation’s Go Vermont program. Go Vermont generously provided seed funding for this initiative.
How do I find a ride from X to Y?
Contact us! Call 1-800-685-RIDE or send an email to firstname.lastname@example.org and we’ll help you figure out the best way to get from here to there. You can also visit our Resources page for direct links to our service providers.
Do I pay for carpool/vanpool rides?
It depends on the arrangement you make with any potential rideshare partner. It will be up to the people discussing the specific rideshare trip to establish any shared duties or payments. Generally, people either agree to share the driving duties, or a passenger will pay a sum to cover some of the costs.
Can I find a carpool for just one trip or is this program for every day during the week?
You can use Go Vermont’s ridematching service for any trip you want to share the ride. One trip or a regular commute, registering with Go Vermont will allow you to investigate your options for any ridesharing needs.
I already carpool with a co-worker – why should I register with the Go Vermont rideshare database?
Registering your current carpool with Go Vermont makes you eligible for the Guaranteed Ride Home benefit and will also qualify you to obtain a carpool parking pass that will let you park at specially designated parking spaces at Vermont State Park & Rides facilities statewide. You will also be eligible to win prizes and receive information about our news and events. And the best reason is that you can save even more money if you open up the carpool to even more participants!
Is it safe to carpool with somebody I don’t know?
The electronic registration, the protected database, and the tips we recommend that you use in setting up the carpool will provide a high level of protection. Precaution is always a good idea and we recommend you do not accept a carpool arrangement with anyone who you are not wholly comfortable with.
How do I join a vanpool or get one started?
Just register in the Go Vermont rideshare database and see if one is going your way. If not, then you simply call 1-800-685-RIDE or click here to go to the Vermont vanpool provider directly. We will all work with you to communicate the advantages (up to 60% savings in commute costs) and process of accessing this most efficient and safe commute option!
Can I park overnight at a Park and Ride?
All Vermont State Park-and-Ride Facilities are free and open 24 hours a day, 7 days a week, except for the Rutland Parking Garage. There are no time limits on parking in Vermont State Park-and-Ride Facilities. Please note that municipally owned and maintained facilities may have different hours of operation and regulations than the Vermont State owned and maintained facilities. Please contact the municipality directly for information pertaining to their Park-and-Ride facilities.
How do I take the bus?
There are a lot of questions about taking the bus for the first time. Fortunately, every bus service provider has trained professionals to help. Simply call your local provider with questions or show up at any bus stop along the route you want to take and ask the driver your questions as you board. He or she will help you with all the specifics and you will quickly see how friendly, efficient, and easy it is to take the bus. Happy riding!
How much am I spending on my commute to work?
Most people are surprised to see how expensive it is to get to and from work. Of course, it depends on miles per trip, the fuel economy of your vehicle, and how many people are in the car. Please check out the Commute Calculator provided by Go Vermont to see how much you are spending (and how much you can save!). You can also see how much you spend to own and operate your vehicle using CarShare Vermont’s “Be Car Conscious” calculator – it’s probably more than you think.
How do I share all of this information with my employees and/or employer?
We are happy to work with any employer to help them communicate the benefits of using efficient transportation. Employers enjoy a more productive, on-time worker and employees can potentially help themselves save thousands of dollars each year. Give us a call at 1-800-685-RIDE or send an email to email@example.com. We’ll be sure to set you up with all the information and resources you need to help your employees enjoy a less expensive, less stressful commute.
How do I find more information about getting my kids to school besides driving them?
The Vermont Safe Routes to School Resource Center has all the information you need. Safe Routes to School is a comprehensive program based on a simple premise: our kids should be able to safely walk and bike to school. To that end, this program makes it fun to walk and bike to school by offering events, prizes, support, and lots of information. Schools all across Vermont are part of Safe Routes to School — in fact, your child’s school may already be participating! Visit http://saferoutes.vermont.gov/ as the first step in getting your child to walk or bike to school, and remember that Go Vermont can connect you with other parents who may be interested in carpooling.
Are there tax benefits to commute using other modes?
Yes! Employees can set-aside pre-tax earnings to spend on commuting costs. This means that employees save on federal income taxes, and employers save on payroll related taxes. It’s a win-win! The National Center for Transit Research offers a snapshot of these “commuter tax benefits” which benefit transit riders, carpoolers, commuter bicyclists, and qualified parking costs. You can get more information on our Resources page.